Home > Ebay Scams > Ebay Billing Scam

Ebay Billing Scam

By: Chris Nickson - Updated: 3 Feb 2013 | comments*Discuss
 
Ebay Fraud Scam Billing Card Declined

One new variation on the phishing scam is the Ebay Card on File Declined scam. It's a clever trick, as many people aren't even aware of what credit or debit card they use to pay their Ebay fees, and it is possible that a card might have expired.

How It Works

You receive an e-mail with the heading "Ebay Card on File Declined," that reads as below:

Dear _________,

We are writing to alert you that your balance is not paid, because yourcredir/dibit card company declined eBay's attempt to charge your monthlyinvoice amount to your credit/debit card.

Your payment is due by your next invoice date.

To speed up this process, you are required to place other credit/debitagainst the account registration data we have on file.

Place or update credit/debit card on file here.

As a courtesy, eBay will automatically make a second attempt to chargeyour card. This attempt will take place in about 3 to 5 business days.

As a reminder, past due accounts may be restricted from buying orselling until payment is received.

Regards,
eBay Billing Department

If you're a regular Ebay user, that's a cause for concern. Even if you use it occasionally, it should worry you, as charges are only made to your card when you sell items through the auction service, and you wonder if someone has hijacked your account.

The mail will alert you that your balance is unpaid because your card has been declined, although no reason is given. What the mail desires is that you click on a link to place another card on file. However, the link doesn't connect you to EBay at all; instead it's run by the scammers, who then have your credit card information. That can be used either to run up bills on your card or as the basis for identity theft.

How To Avoid The Scam

There will be several hints in the e-mail that it's not genuine. First of all, it won't use your Ebay identification, but will address you by your e-mail address, something Ebay would never do.

Secondly, look for typos in the mail. Debit might be spelt "dibit," for example, or credit as "credir" - neither of which would pass even a basic spell check! There are rumours that these errors are inserted deliberately by poorly-paid employees of the scammers to act as tip-offs, since many of these schemes originate in countries where English isn't the first language.Lastly, never click on the link. If you hold your mouse over it, in the bottom left of your screen you'll find the true link displayed - it's simply been disguised to trick you.

If you receive a mail like this, you can either delete it or forward to the Fraud division at Ebay (spoof@ebay.com), who will investigate further.

What To Do If You're A Victim

If you've given over credit card information in this scam, you should contact your credit card company immediately. You will only be responsible for a small amount, or possibly even nothing, if you report it quickly.

You should also contact the credit reference agencies, such as Equifax, and have them place a fraud alert on your account. Obtain a copy of your credit file (it only costs £2) and look for any unusual activity, or accounts that might have recently been opened without your knowledge. Challenge in writing anything that seems suspicious.

Keep copies of all correspondence relating to the incident. Also contact Ebay and inform them what has happened and ask to be issued with a new ID.

You might also like...
Share Your Story, Join the Discussion or Seek Advice..
There is a scam alledged to be from Virgin Media saying a payment is declined..
bananannaboots - 3-Feb-13 @ 8:40 AM
Share Your Story, Join the Discussion or Seek Advice...
Title:
(never shown)
Firstname:
(never shown)
Surname:
(never shown)
Email:
(never shown)
Nickname:
(shown)
Comment:
Validate:
Enter word:
Latest Comments
  • Jinty
    Re: Builder's Scams
    Guy called james from kilmarnock. Said he worked with jm roofing and stone specialist. Dont give him work. Poorly fitted gutters and ignoring all…
    9 June 2022
  • Samh1979
    Re: Builder's Scams
    Don’t fall foul of Arren Safavi from Lancashire decking. He looks and acts all professional however once the deposit is paid that’s him doing a…
    22 April 2022
  • Dia
    Re: Sky TV Scam
    I just received a call from someone saying from Sky not sure if it was genuine. Asked me for my address. Then my bank details, then my password for my…
    2 April 2022
  • Pepper
    Re: Scams And Seniors
    Scammed out of £12500 by a builder who has been to court several times. I paid by my debit card, have I any chance of getting compensation. I am…
    9 September 2021
  • snobbs
    Re: Builder's Scams
    We have been scammed by James Hookey & Libby Hookey... advertised for a roofer on fb, Libby contacted me to say James can help... he came quoted,…
    6 July 2021
  • Villager
    Re: Sky TV Scam
    I received a call from ‘Sky’ this week saying I had overpaid and was due a refund. This seemed fairly plausible as the day before I had telephoned Sky…
    10 June 2021
  • Sam
    Re: Builder's Scams
    Don't use Martin Jacques from swift cavity clear or swift building services based in Manchester.He did a awful job of my garden and charged thousands.
    1 June 2021
  • John
    Re: Bank Identification or BIN numbers Scam
    Okay I just don’t want to euryeurueiieoeoe you talking about to sleep or sleep no sleep sleep no cap on sleep and…
    6 May 2021
  • Scallywaggle
    Re: Builder's Scams
    I have been scammed by a man called James hookey, and his wife Libby hookey, from face book, asking for recommendation, for patio, The wife sends a…
    5 April 2021
  • don’t know
    Re: Vishing Scam
    Had a text message this morning form a mobile number saying that I’ve missed a delivery and that I needed to pay 1.50 to R.M. Lucky enough my iPhone…
    17 March 2021